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Business System Analyst (Government, Oracle Siebel, SDLC)

Reference id:951779
Posted on: 3/31/2025
  Location: Toronto, ON (Hybrid) - in office 3 days a week

Job Description

Our Government client is looking for a Business System Analyst (Government, Oracle Siebel, SDLC)
Length: 12 months contract with the possibility of extension and conversion to full time employment
Location: Toronto, ON (Hybrid) - in office 3 days a week

"The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting... or you may be asked to start sooner than the expected start date if you are able to do so !"

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Requirements:
DESCRIPTION:
The Ministry is seeking the services of a Business Analyst, to work as part of the Project Management and Program Delivery project team in collaboration with the core project team, solution delivery vendor(s) and other stakeholders as required.
 Provide support during the design, implementation and testing phases of the project
 Report progress of assignment on a regular basis to Project Management, raise any issue and concerns and propose mitigation strategies
 Lead and/or participate in teams developing solutions within MTO's Transportation Safety (TS) Division
 Conduct feasibility analysis, project scoping and provide project work estimates
 Conduct Joint Requirements Planning and Joint Application Design sessions
 Analyze and map processes / data for current state and future state
 Requirements development involving requirements elicitation, elaboration, analysis, specification and validation
 Use of ministry mandated requirement management tools and templates for requirements
 Review and feedback of technical design documents
 Conduct and/or participate in walkthroughs at each project milestone
 Knowledge transfer to TS and I&IT Cluster at all stages of the assignment
 Report status to, and follow overall direction from the Project Manager and/or Lead Business Analyst

THE DELIVERABLES INCLUDE (but are not limited to):
 Business Cases and Request for Bids
 Business requirements / rules
 Business process models
 System Requirements specifications
 Business / Data Glossary
 Business and System use cases
 User epics, stories and themes / Product backlog and sprint plans
 Data requirements / models (conceptual / logical)
 Functional and Non-functional requirements
 Requirements Traceability Matrices
 User Interface specifications, low and high fidelity prototypes
 Report specifications
 Test plan/strategies, test cases
 Risks and Issues
 Status reports
 Work plans, e.g. requirements management plan
 Artefacts/documents required for enterprise architecture development from a business needs point-of-view (contextual and conceptual), as required for the Architecture Governance Point review process
 Other artefacts as determined by the project

SUPPORT TO DEVELOPMENT AND TEST TEAMS IN FOLLOWING AREAS (but are not limited to):
 Building and testing support to development team
 Reviewing test strategy, test plan and cases
 Management of defect logs
 Testing Applications
 Supporting end-user inquiries
 Defining the integration test plan
 Defining the user acceptance test plan
 Identification and resolution of problems/issues
 Document and manage risks and liaise with other project teams to coordinate project interdependencies
 Documentation of all artefacts in a shared project library

SKILL SET REQUIREMENTS:
 Knowledge with Solutions Development Life Cycle (SDLC) and structured methodologies including agile, waterfall and iterative
 Demonstrable experience with Business Object Oriented Modeling, UML tools and techniques
 Demonstrable skills and experience with documenting deliverables outlined in Deliverables section
 Work Experience in investigating, analyzing, estimating system applications in a large integrated mainframe and mid-tier environment
 Proven experience with all stages of automated system implementation in complex mainframe, with online and batch transactions
 Proven experience with sprint facilitation, interpretation of business needs to technical requirements, facilitation of project meetings for reviews
 Experience with the Public Sector architecture
 Demonstrable knowledge of Public Sector applications, databases and systems
 Demonstrated experience working with legacy infrastructure hosting environments such as mainframe with complex applications
 Experience with supporting legacy applications and transformation of legacy solutions using COTS products such as Oracle Siebel
 Demonstrable knowledge and experience working in accordance with policies and procedures of Public Service Sector
 Demonstrable knowledge of Project Management framework in the Public Sector and Architecture Checkpoint requirements
 Excellent analytical, problem solving and decision-making skills
 Experience in conducting feasibility analysis, project scoping and providing project work estimates
 Experience with requirements development involving requirements elicitation, analysis, specification and validation
 Experience with documenting user stories, planning and managing product backlog, planning and managing sprints, and implementing in an iterative manner
 Demonstrated experience in the facilitation of project meetings for reviews
 Experience in reporting progress of assignment(s) on a regular basis to Project Management and raise any issues / concerns and propose mitigation strategies
 Can work effectively independently and in a team environment
 Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, vendor(s) and other stakeholders
 Excellent facilitation, presentation, time-management and problem-solving skills
 Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s)
 Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities
 Creative, innovative, and can think outside the box to visualize solutions that meet business needs
 Knowledgeable in design thinking, have a user-centric mindset and attention to detail
 Knowledge and experience with supporting Public Sector Digital First strategies
 Experience with working with Digital Service standards including formal submissions for assessments as per official digital standards established
 Creative, analytical approach and strong understanding of interaction design principles, including ability and experience to deliver mock-ups using advanced tools
 Able to resolve issues in a timely manner, provide options and recommendations
 Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences
 Understand business metrics and able to translate business goals and objectives into digital experiences
 Able to prioritize change requests from clients and guide the team in determining how best to address them
 Knowledge to ensure compliance with requirements for accessibility and user centric design including Accessibility for Ontarians with Disabilities Act (AODA) and Simpler, Better, Faster Services Act
 Strong research skills to perform industry research, provide options and make recommendations for solution improvements


Qualifications:
EXPERIENCE AND SKILL SET REQUIREMENTS:
Modeling and Methodologies - 25%
 Demonstrated experience with the Software Development Lifecycle (SDLC) and methodologies such as waterfall and Agile methods with a focus on iterative development and delivery with proven ability to lead sprints
 Demonstrated experience with Business Object Oriented Modelling, UML tools and techniques
 Demonstrated experience with Public Sector Digital Service Standard and Digital assessment processes
 Experience with the Zachman framework, Public Sector Architecture Governance Points and deliverables
Technical Skills - 15%
 Proven experience in investigating, analyzing and estimating system applications in a large integrated mainframe and mid-tier environment
 Experience with all stages of automated system implementation in complex mainframe, with online batch, and Financial reconciliation transactions
 Experience working with legacy infrastructure hosting environments such as mainframe with complex applications; Experience with supporting legacy applications and modernizing
 Demonstrated experience with implementation of business solutions using Custom off the Shelf solution implementations such as Oracle Siebel based systems and photo comparison technologies
 Ability to document requirements using story boarding utilizing tools such as Azure DevOps and Jira
 Demonstrated experience with HP ALM (Quality Center) to support test activities
 Experience with prototyping tools to deliver high quality prototypes and mock-ups
 Experience with submitting and managing project collateral (conceptual and logical) in repository tools such as PowerDesigner
 Experience with reporting tools such as Microsoft Power BI
Business Analysis Skills - 25%
 Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimates
 Ability to write high quality business cases, working with corporate governance bodies and navigating approvals
 Experience with documenting deliverables (Functional and Non-functional requirements, System Requirements Specifications, Business requirements / rules, Business Process Models, Data Requirements / Models (conceptual / logical), Risks and Issues, Business and System Use Cases, Requirements Traceability Matrices, Status Reports, Test Plan / Strategies, Test Cases etc.)
 Demonstrated experience with JAD/Sprint session facilitation and the ability to interpret business needs to technical requirements
 Demonstrated ability in conducting feasibility analysis, project scoping and providing project work estimates
 Experience with requirements development involving requirements elicitation, analysis, specification and validation
Communication Skills - 15%
 Excellent analytical, problem solving and decision-making skills
 Excellent communication skills
 Demonstrated experience in the facilitation of project meetings for reviews
 Experience in reporting progress of assignment on a regular basis to Project Management and raise any issues / concerns and propose mitigation strategies
 Experience with creating automated information and status reporting
Business Subject Matter Knowledge and Expertise - 15%
 Good understanding of program & service concepts, general and best practices, business processes & rules, stakeholders & relationships, service delivery models (incl. self service / digital service), private & public partnership, etc in complex and high-impact critical Public services related to licensing, registration, permit, enforcement, safety inspection, photo identification and related fraud prevention line of businesses, services, or functional areas, in relation to I&IT application software delivery
Public Sector Experience - 5%
 Experience with Public Sector I&IT Solutions architecture, application design, quality assurance standards, project delivery methodologies, and practices
 Demonstrable knowledge of Public Sector applications, databases and systems while developing cross cluster, multi-year business solutions including knowledge of Custom off the Shelf product implementations with third party vendors
 Experience working in accordance with Acts, Policies and Procedures of Public Sector Services

Please note that this is the most up to date version of job description available at this time - During Client Interview you will receive additional information - variance may apply!

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